Charity Superstore
Supporting Our Store
Our Charity Superstore plays a vital role in helping us support our residents to stay safely housed and move towards independence.
Our store is filled with hand-picked, high-quality pre-loved and vintage items, including clothing, furniture, electricals, artwork, and more. Every sale directly raises funds for our Supported Accommodation, which provides a safe place to live and tailored support for young people who might otherwise face homelessness.
By shopping with us, donating items, or volunteering your time, you’re helping to:
Keep vulnerable young people housed and supported
Provide second chances and opportunities for growth
Reduce waste and support a more sustainable community
Your support helps us turn pre-loved items into new beginnings for local young people.
House Clearances with a Purpose
While Newmarket Open Door doesn’t offer house clearance services directly, we proudly partner with East Anglia House Clearance Services.
When you book with them and mention us, you’ll receive a discount, and any suitable items will be donated to our Charity Superstore, helping to fund our accommodation projects and reduce waste.
Find out more at www.eastangliahouseclearanceservices.co.uk
How to Donate
Making a donation to Newmarket Open Door is simple, and every item you give helps us continue supporting young people aged 18–24 to stay safely housed.
You can bring your donations directly to our Charity Superstore during the following opening hours:
Monday: 10:00 – 16:00
Tuesday: 10:00 – 16:00
Wednesday: 10:00 – 16:00
Thursday: 10:00 – 16:00
Friday: 10:00 – 16:00
Saturday: 10:00 – 16:00
Sunday: Closed
When you arrive, please speak to a member of staff or a volunteer before leaving your items. This helps us make sure donations are stored safely and used effectively.
Please do not leave donations outside the store when we are closed.
If you have large items, such as furniture, we may be able to arrange a collection within approximately one hour of Newmarket.
📞 Call us on 01638 660900 to discuss your donation or to book a collection.
We Collect and Deliver!
Our collection catchment area is most of Suffolk and Norfolk. We do also travel further afield, depending on the item/s that are being donated. Please Give us a call to discuss.
We charge for deliveries
Please speak to one of our staff to find out a delivery price.
Where to find us
Unit 2, Craven Way, Newmarket
CCTV IN OPERATION
Fly Tipping is a Criminal Offence
Fly-tipping is a criminal offence punishable by a fine of up to £50,000 or 12 months imprisonment if convicted in a Magistrates’ Court. The offence can attract an unlimited fine and up to 5 years imprisonment if convicted in a Crown Court. Fly-tipping is illegal.
Donations we accept
Furniture of good quality
Clothing
Bric-a-brac
Books
Electrical Equipment in good working condition
DVDs, CD’s and Vinyls
Tools
Household linen and Curtains
Undamaged China and Glassware
Working, flat screen TVs
Working bikes
What we cannot accept
Furniture without valid fire labels
Baby car seats
TVs (unless flatscreen)
Video and music tapes
Fridge/Freezers (unless nearly new)
Photocopiers
Gas bottles
Liquids, including paraffin, petrol, paints etc.
Quilts, duvets and pillows (unless new in packet)
Christmas trees out of season!
We only have a limited amount of space and want to store the best quality items. Any waste has to be paid for by the charity to recycle so please donate responsibly. Thank you for understanding.