Sir Terry Waite became President of Newmarket Open Door shortly after his release from captivity in 1991.

During his ordeal, Sir Terry spent 1,763 days in captivity, including four years in solitary confinement. This profound experience gave him a deep understanding of the loneliness, fear, and despair that can accompany hardship and isolation.

Sir Terry’s remarkable compassion and insight have shaped his lifelong commitment to supporting those facing homelessness and social exclusion. His empathy, humility, and enduring dedication make him a much-loved and inspirational President of Newmarket Open Door.

Kerri brings extensive leadership experience from the health and social care sector. Formerly a CQC-registered individual, she oversaw compliance for complex services supporting individuals with profound disabilities and significant health needs. She now provides strategic leadership to ensure the delivery of safe, high-quality, and person-centred services aligned with Newmarket Open Door’s mission.

Tracey joined Newmarket Open Door in 2000, beginning as a volunteer before moving into a staff role as a support worker. Over the years, her responsibilities expanded, and she now serves as Administration and Business Support Manager. With over two decades of service, Tracey has been integral to the organisation’s growth, witnessing the transformation of Portland House from seven to nineteen bed-spaces. Deeply committed to the charity’s mission, she takes pride in seeing former residents thrive and build independent lives.

Since joining Newmarket Open Door in 2017, Sonia has led services supporting homeless young people, helping them secure safe, permanent housing and build the skills and confidence for independent living. With a background in housing and social support, she brings extensive experience in partnership working and frontline service delivery. Sonia collaborates with West Suffolk Council, social services, probation, police, the NHS, and training providers to create pathways to stability and opportunity. Her leadership is central to the charity’s mission, bridging the gap between immediate housing needs and long-term independence.

Brett brings over 20 years of experience in sales and business development, with extensive expertise in leading teams, driving growth, and building successful partnerships. He now oversees retail operations and community engagement at Newmarket Open Door, representing the charity at events, conferences, and local forums. By integrating retail activity with service delivery, Brett strengthens the connection between fundraising, awareness, and direct support. Through strategic partnerships and community collaboration, he helps expand the charity’s reach and create new opportunities for the young people we support.