Sir Terry Waite became President of Newmarket Open Door shortly after his release from captivity in 1991.

During his ordeal, Sir Terry spent 1,763 days in captivity, including four years in solitary confinement. This profound experience gave him a deep understanding of the loneliness, fear, and despair that can accompany hardship and isolation.

Sir Terry’s remarkable compassion and insight have shaped his lifelong commitment to supporting those facing homelessness and social exclusion. His empathy, humility, and enduring dedication make him a much-loved and inspirational President of Newmarket Open Door.

Kerri brings extensive leadership experience from the health and social care sector. Formerly a CQC-registered individual, she oversaw compliance for complex services supporting individuals with profound disabilities and significant health needs. She now provides strategic leadership to ensure the delivery of safe, high-quality, and person-centred services aligned with Newmarket Open Door’s mission.

Tracey joined Newmarket Open Door in 2000, beginning as a volunteer before moving into a staff role as a support worker. Over the years, her responsibilities expanded, and she now serves as Administration and Business Support Manager. With over two decades of service, Tracey has been integral to the organisation’s growth, witnessing the transformation of Portland House from seven to nineteen bed-spaces. Deeply committed to the charity’s mission, she takes pride in seeing former residents thrive and build independent lives.

Since joining Newmarket Open Door in 2017, Sonia has led services supporting homeless young people, helping them secure safe, permanent housing and build the skills and confidence for independent living. With a background in housing and social support, she brings extensive experience in partnership working and frontline service delivery. Sonia collaborates with West Suffolk Council, social services, probation, police, the NHS, and training providers to create pathways to stability and opportunity. Her leadership is central to the charity’s mission, bridging the gap between immediate housing needs and long-term independence.

Carla worked as a primary school teacher for many years, supporting children in the early stages of their lives and helping them grow in confidence and independence. Her passion for helping others led her into charity work, and she now manages the Newmarket Open Door Charity Superstore, where she continues to make a positive difference to young people and the wider community.

Known for her hardworking and bubbly personality, Carla is passionate about creating welcoming and supportive environments and enjoys being part of an organisation that helps people move forward positively.