Supported Accommodation

for 18-24 year olds.  

Row of historic brick and painted houses with chimneys and multiple windows along a quiet street.

Portland, Cranworth & Windsor House

Supported Accommodation in the Heart of Newmarket!

Our supported accommodation offers a welcoming and comfortable environment right on Newmarket High Street, just a short stroll from the town centre. Residents can enjoy easy access to shops, cafés, restaurants, and local museums, as well as excellent public transport links. Regular bus routes connect to Bury St Edmunds and Cambridge, and the nearby train station provides convenient travel to London and beyond.

The accommodation is made up of three characterful terraced houses, Portland House, Cranworth House, and Windsor House, located at 184, 186, and 188 High Street. Across the three properties, we offer nineteen comfortable bed-sitting rooms in a range of sizes, with shared showers and toilets.

Residents have access to two fully equipped shared kitchens, each with cookers, microwaves, fridge-freezers, and laundry facilities, helping to encourage independent living in a supportive community setting.

Cranworth House (No. 186) also houses the Newmarket Open Door office and includes overnight accommodation for on-site staff, ensuring help and support are available when needed.

A wooden mail locker with key strings hanging from some compartments.

Who Can Apply and How?

Newmarket Open Door provides supported accommodation for young people aged 18 to 24 who need a safe and supportive place to live.

We give priority to local applicants from Newmarket, Forest Heath, and East Cambridgeshire District Council areas. However, our accommodation is not exclusive to these locations, so if you’re from outside these areas, please get in touch to discuss your suitability.

You can apply directly to us, or a referral can be made on your behalf by Social Services, Housing Support, the Job Centre, Probation Services, or the NHS.

Once we’ve received your application, we’ll arrange an interview with our Service Manager to assess suitability. During this meeting, we’ll take into account:

  • Your past experiences

  • Your need for support

  • Your current housing situation (if any)

  • Your future aspirations

Successful applicants are then prioritised based on need, with care taken to maintain a balanced and peaceful community within our accommodation.

Getting in touch is easy, whether you’re referring yourself or someone else, just give us a call and we’ll guide you through the next steps.

What We Provide For Our Residents

At Newmarket Open Door, we’re committed to helping every resident build confidence, independence, and a brighter future. Alongside safe accommodation, we provide a wide range of practical support and essentials to make daily life a little easier.

Our dedicated team of Support Workers work closely with residents to achieve personal goals and access additional help through our partner agencies. Together, we can assist with:

  • Job searches and career advice

  • Access to further education and training opportunities

  • Finding work experience placements

  • Information on local courses and skill-building programmes

  • Managing money, budgeting, and debt advice

  • Developing independent life skills

  • Support with court appearances

  • Taking part in social and community activities

  • Applications for move-on accommodation

Thanks to the generosity of local supermarkets and community donations, we run a Foodbank that supplies our residents with weekly deliveries of basic food and beverages. These are brought directly to our supported accommodation each week and include essentials such as tea, coffee, squash, potatoes, bread, eggs, and a variety of tinned goods.

Each room is fully furnished, and we can also assist with bedding, clothing, toiletries, and essential household electrical items, helping residents feel at home from the start.

At Newmarket Open Door, we believe everyone deserves a safe home, the chance to grow, and the right support to move forward in life.

Silhouettes of six people standing outdoors during sunset, waving and making peace signs with their hands, with mountains and a partly cloudy sky in the background.

Apply for Supported Accommodation

To be eligible for our supported accommodation, individuals must be between the ages of 18 and 24. For further information, please feel free to reach out to us at 01638 600 699 (option 1)